Amazon & eBay – Important seller policy information you must know

Amazon

has a selling policy and seller code of conduct that they ask their sellers to comply with. If these are not adhered to the result is the loss of selling privileges and in some cases the barring of your account.

Below is a list of the seller policies that we recommend you look at to gain a better understanding:

  • Category, product, and listing restrictions
  • Product detail page rules
  • Prohibited seller activities and actions
  • Gift Card Policy
  • Drop Shipping Policy
  • ASIN creation policy

The following link will take you to the policies shown above: https://sellercentral.amazon.com.au/gp/help/help.html?itemID=1801&ref=efph_1801_cont_G2

Amazon also provides sellers access to a Seller Newsletter for news and community interaction. It is recommended that you keep an eye on this for any changes to their policies. This is quite common since the marketplace is always growing and evolving.

The amazon services seller forums are also a great place to frequently visit to stay up-to-date with everything happening on the marketplace and to voice your concerns: https://sellercentral.amazon.com/forums/

eBay

It is important that as a seller you become familiar with the eBay selling policies. Understanding what is allowed and what isn’t will save you a lot of time and money. eBay strongly recommends that you read through each policy to gain a deep understanding before listing any products.

Here are the individual seller policy guidelines that can be found via the following link: https://www.ebay.com.au/help/policies/selling-policies/selling-policies?id=4214

  • Selling practices policy
  • Seller protection policy
  • Shill bidding policy
  • Avoiding eBay fees policy
  • Unpaid item abuse policy
  • Seller performance policy
  • Tax policy
  • Intellectual property and the VeRO program
  • Prohibited and restricted items

Please be aware that these policies change from time to time so, what was a rule/guideline in the past may now not be. Stay up-to-date and ensure that any correspondence from eBay regarding violations of these policies are resolved quickly to avoid being slapped with limited selling privileges.

To ensure that you don’t miss any eBay policy changes or any other news regarding the platform, eBay offers community discussion boards and news that you can view once registered.

The eBay Community: https://community.ebay.com.au/

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